Commenting on the World of Brand and Reputation
Lessons from Yahoo! and JPMorganChase
Scott Thompson did the right thing by resigning as CEO of Yahoo! It was the only viable course of action that the board could allow to save an already sinking ship. Thompson was found to have falsified…
Many PR Professionals Misunderstand Reputation
I have had a number of media interviews lately in which I have been asked to comment on a company's reputation. The latest were on the problems at Yahoo! and JPMorganChase. When the reporter told me…
Groupon Needs Adult Supervision to Manage Adult Money
It seems clear that Groupon CEO, Andrew Mason, considers himself one of the "really cool guys". While his company is based in Chicago, he acts as if he is a "Silicon Valley wannabe". But, the copy is…
WalMart: An example of Bad Governance
As most readers know by now, WalMart is having a serious reputation issue dealing with alleged bribery at its Mexican operations. About six years ago, WalMart allegedly paid bribes in Mexico to build…
Blackberry Plans to Cede Most Consumer Markets to Competition
Blackberry announced that it plans to cede most consumer markets to Apple, Android and other "flashier" competitors. This may be an attempt by Research in Motion (RIM) to focus its strategy on the…